Waste services and COVID-19

There may be changes to your usual recycling and waste services in Suffolk. Precautions may be put in place to ensure Coronavirus is not spread via your waste. We will keep this page and our social media channels updated. 

During the pandemic we have managed to maintain waste and recycling collections throughout the county and we thank our waste collection crews and those working behind the scenes at the energy from waste facility and the recycling sorting facility, who have all made this possible. Please follow this link for a joint statement on behalf of the waste industry. 

Due to the Coronavirus outbreak and potential increases in staff sickness and/or absentee levels, certain recycling and waste services may be impacted. This may result in changes to your normal bin collections at short notice.

How to get rid of your waste if you are either self-isolating or confirmed to have Coronavirus

Any individuals who are self-isolating, either as a precaution or because they are confirmed to have Coronavirus, should follow this advice to get rid of their household waste to ensure the virus is not spread.

  • Individuals should place all personal waste such as personal protective equipment (PPE), used tissues and disposable cleaning cloths, securely in a plastic bag or bin liner.
  • This plastic bag should then be placed in another plastic bag and securely tied.
  • These bags must be stored separately to other waste for at least 72 hours before being placed in the general rubbish collection

Regular household recycling and waste should be treated as normal.

Disposal of waste from Lateral Flow Testing at home

Click here for information on how to dispose of waste from lateral flow tests at home. 

Recycling centres open by appointment only

Suffolk's Recycling Centres are open and bookings can be made via the online system or by telephone and will be back to their full capacity from 16th August. The appointment-only system helps reduce traffic disruption and queueing on roads around the sites and to ensure the safety of staff and public on site. 

Find out more and book your Recycling Centre slot here.

Re-use shops at Foxhall and Bury St Edmunds are open for business 7 days a week and you can donate items for re-use directly at the shop (without a booking) or on all sites when you attend your booked appointment For more information go to the Recycling Centre page.


COVID-19 safety frequently asked questions:

Do I have to wear a face covering when on site?

Please wear a face covering if possible (this is not a legal requirement, but is encouraged for your own safety and others).

Because site staff are handling waste throughout the day, there is a risk of cross contamination if they have to adjust or remove their face covering.

Therefore site staff are not required to wear face coverings, but may do so if they choose.

Site staff and the public must wear a face covering if staff are assisting you to unload your vehicle. 

Site staff would appreciate the cooperation of the public in the wearing of face coverings, due to the number of visitors on site each day. 

Why don’t site staff and the public wear gloves at the Recycling Centres?

Gloves are not required on site but are recommended for safe handling of waste. Staff wear gloves to handle waste or to clean surfaces. Single use gloves are used to assist in medical emergencies on site. Staff have access to hand washing facilities and wash their hands and apply hand gel regularly.  

Why is there no hand gel available on sites?

Staff have hand washing and gel available for their own use.  Public should provide their own hand gel and are encouraged to wash hands before and after visiting.

A list of general Suffolk Recycling Centre frequently asked questions can be found on our Recycling Centre booking page (at bottom of the page)

Changes to recycling and waste collections

Garden Waste Bin collections are carrying on as normal. For ideas to help manage your garden waste at home please visit our Top Tips page. More information on compost bin offers can be found here www.suffolkrecycling.org.uk/reduce-your-waste/home-composting

All local councils across Suffolk are working hard to maintain recycling and waste collections and we appreciated your understanding in these challenging circumstances.

For the most up to date information from your local District or Borough Council please follow the links below:


West Suffolk

East Suffolk

Babergh/ Mid Suffolk

You can also keep up to date by following @suffolkrecycles on Facebook, Twitter and Instagram

Waste Management Advice for Care Homes in Suffolk

Here is the current waste management guidance for Care Homes.

Care Homes in Suffolk should refer to this guidance which has been developed by Public Health Suffolk. Should you require further information please contact your waste collection provider directly